Terms & Conditions 

Product Description and Packaging

The images of the products on our website are for illustrative purposes only. The packaging of the product may vary from that shown in images on our website. 

Shipping & Returns 

As part of our commitment to our straightforward returns policy ensures that, if for any reason, you are not entirely happy with the product and how it has arrived we will do our best to resolve this for you. 

Any unopened product can be returned and fully refunded or exchanged within 28 days of purchase with a proof of purchase.

Opened or used products that you are not completely satisfied with can also be returned for an exchange within 28 days of purchase with a proof of purchase.

An Items lost in transit will not be treated as returned, and cannot be exchanged or refunded. Excludes gift card/e-gift cards, samples and gift with purchase, Sale and clearance items. Used is defined as any variation from its original condition including opened or outer seal broken.

Customers exchanging goods can choose from our full selection including gift cards. Exchanges for a product of lesser value will have the remainder refunded on to a gift card. Our satisfaction guarantee does not extend to a previous return if it is not in its original condition.

In addition to our returns policy, you have the right to cancel your order within 14 working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition.

Delivery